Accessible seats

Disabled guests and their personal assistants can purchase tickets for the IBI 2021 at a reduced price.
For each session, a sufficient but limited number of seats is reserved.
For each session, disabled person may purchase a maximum of one ticket for him/herself and one ticket for an accompanying person.

Please note: to avoid any abuse, only the disabled person will be able to collect the tickets and only on the day the tickets are valid for.

The purchase can only be made via the Internet via our official website, following the instructions below.

IMPORTANT: YOU DO NOT NEED TO BOOK GROUND TICKETS.
Ground tickets can be purchased at the main entrance, at the ticket office.

How to book tickets

STEP 1 - Registration
For children under 18 years of age, please register in the name of the person acting on their behalf and indicate the name of the disabled person in the appropriate field.
- New user
1) click on “Register”
2) fill all the fields in, select “Register for accessible seats”, a pop-up will appear to upload a scanned copy of proof of eligibility. Select the file on your computer and click on "upload". Fill the form in with the child's name, in case of a minor.
3) click on “create new account” at the bottom of the page to complete your registration. An email will be sent to your email address to activate your account. Please note this email does not approve your request yet
- Already a user
If you are already a user and your documents have been approved, please go to STEP 3

STEP 2 - Approval
Once your request is precessed you will be notified by email whether if it is approved or rejected.

STEP 3 - Purchase TICKETS FOR SALE (from March 1st 11.00 AM)
1) log-in
2) click on “purchase”, select “Central Court - accessible seating” or “Grand Stand Arena – accessible seating”
3) select the session of your choice
4) select the seating area
5) a pop-up will appear: if you require a personal assistant, you must also book them a ticket. Select option “accessible seat with personal assistant” or “accessible seat without personal assistant” and add to cart
6) select “continue purchase” or “checkout”
 

PLEASE NOTE: For each session, the number of seats available is limited.